Cookie Policy of refluenced.ch

This document informs users about the technologies that this website uses to achieve the purposes described below. These technologies allow access to or storage of information (e.g., through the use of cookies) on the user's device or the use of the data processing capabilities of the device when the user retrieves or executes this website.

For the sake of simplicity, such technologies are defined in this document as "trackers", unless there is a reason to differentiate.
For example, cookies can be used in both web and mobile browsers, but they are not applicable as browser-based trackers in mobile apps. Therefore, this document uses the term cookie only when referring specifically to that type of tracker.

Some of the processing purposes for which trackers are used require the user's consent. If consent is granted, it can be revoked freely at any time according to the procedure described in this document.

This website uses first-party trackers and third-party trackers in connection with services from third parties. Unless otherwise stated in this document, these third parties also have access to the trackers they manage.
The duration and expiration of cookies and other comparable trackers depend on the lifespan set by the provider or the respective third party. Some expire as soon as the user ends the browser session.
For more accurate and up-to-date information regarding lifespan as well as other information – such as regarding the use of additional trackers – users are referred to the descriptions of the categories listed below and, furthermore, to the linked privacy policies of the respective third parties or to contact the provider.

Absolutely Necessary Operations to Operate This Website and Provide the Service

This website uses so-called "technical" cookies and similar trackers to enable operations that are absolutely necessary for the execution and provision of the service.

Other Operations Using Trackers

Performance Measurement

This website uses trackers to measure online traffic and analyze user behavior to improve the service.

Analytics

With the services listed in this section, the provider can monitor and analyze traffic and track user behavior.

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

Hotjar is an analytics service from Hotjar Ltd.
Hotjar respects generic Do Not Track headers. This means the browser can prevent the Hotjar script from collecting user data. This setting is available in all major browsers. Hotjar's opt-out information can be found here.

Processed personal data: usage data and trackers.

Processing location: Malta – Privacy Policy – Opt Out.

Retention period:

• _hjAbsoluteSessionInProgress: 30 minutes

• _hjCachedUserAttributes: session duration

• _hjClosedSurveyInvites: 1 year

• _hjDonePolls: 1 year

• _hjFirstSeen: session duration

• _hjIncludedInPageviewSample: 30 minutes

• _hjIncludedInSessionSample: 30 minutes

• _hjLocalStorageTest: session duration

• _hjMinimizedPolls: 1 year

• _hjRecordingEnabled: session duration

• _hjRecordingLastActivity: session duration

• _hjSession*: 30 minutes

• _hjSessionRejected: session duration

• _hjSessionResumed: session duration

• _hjSessionTooLarge: session duration

• _hjSessionUser*: 1 year

• _hjShownFeedbackMessage: 1 year

• _hjTLDTest: session duration

• _hjUserAttributesHash: session duration

• _hjViewportId: session duration

• _hjid: 1 year

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service from Google Ireland Limited (“Google”). Google uses the collected data to track and examine how this website is used, to compile reports on its activities, and to share them with other Google services.
Google may use the data collected to contextualize and personalize ads of its own advertising network.

Processed personal data: usage data and trackers.

Processing location: Ireland – Privacy Policy – Opt Out.

Retention period:

• AMP_TOKEN: 1 hour

• _ga: 2 years

• _gac*: 3 months

• _gat: 1 minute

• _gid: 1 day

Heat Mapping and Session Recording

Heatmapping services show the areas that users who access this website most frequently interact with. This way, the points of interest can be identified. These services allow monitoring and analyzing website traffic and tracking user behavior.
Some of these services may record user sessions and visually replay them later.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a session recording and heatmap service from Hotjar Ltd.
Hotjar respects generic Do Not Track headers. This means the browser can prevent the Hotjar script from collecting user data. This setting is available in all major browsers. Hotjar's opt-out information can be found here.

Processed personal data: usage data, trackers, and various types of data as described in the privacy policy of the service.

Processing location: Malta – Privacy Policy – Opt Out.

Retention period:

• _hjAbsoluteSessionInProgress: 30 minutes

• _hjCachedUserAttributes: session duration

• _hjClosedSurveyInvites: 1 year

• _hjDonePolls: 1 year

• _hjFirstSeen: session duration

• _hjIncludedInPageviewSample: 30 minutes

• _hjIncludedInSessionSample: 30 minutes

• _hjLocalStorageTest: session duration

• _hjLocalStorageTest: session duration

• _hjMinimizedPolls: 1 year

• _hjRecordingEnabled: session duration

• _hjRecordingLastActivity: session duration

• _hjSession*: 30 minutes

• _hjSessionRejected: session duration

• _hjSessionResumed: session duration

• _hjSessionTooLarge: session duration

• _hjSessionUser*: 1 year

• _hjShownFeedbackMessage: 1 year

• _hjTLDTest: session duration

• _hjUserAttributesHash: session duration

• _hjViewportId: session duration

• _hjid: 1 year

Manage Settings and Grant or Revoke Consent

The management of tracker settings as well as the granting and revocation of consent can be done in various ways:

Users can manage tracker settings directly via their device settings, for example, by completely opposing the use or storage of trackers.

To the extent that the use of trackers is based on consent, users may also grant consent by the corresponding selection in the cookie notice or by changing the mentioned selection through the corresponding consent widget (if available).

Through the appropriate browser or device settings, already stored trackers, including those responsible for storing the original user consent, can also be deleted.

Other trackers that are stored in the local storage of the browser can be removed by deleting the history.

In relation to all trackers used by third parties, users can manage their settings and revoke their consent by using the corresponding opt-out link (if available), utilizing the means specified in the privacy policy of the third party, or contacting the third party directly.

Manage Tracker Settings

For example, users can find information on managing cookies in the most common browsers at the following addresses:

• Google Chrome

• Mozilla Firefox

• Apple Safari

• Microsoft Internet Explorer

• Microsoft Edge

• Brave

• Opera

Users can also manage certain trackers used within mobile apps through the corresponding device settings – for example, through the device settings for advertising on mobile devices, or generally through tracking settings (users can access device settings and search for the corresponding commands).

Consequences of Refusing Consent

Users can freely decide whether to grant their consent or not. However, it should be noted that trackers help this website provide a better user experience and enhanced functionalities (in accordance with the purposes described in this document). Without the user's consent, the provider may not be able to provide the corresponding functions.

Provider and Responsible Party

Refluenced
Zweiackerstrase 4
8053 Zurich
Switzerland

Provider's email address: info@refluenced.com

Since the use of third-party trackers by this website cannot be fully controlled by the provider, all information regarding third-party trackers should be considered indicative. To obtain complete information, users are requested to refer to the privacy policies of the respective third parties listed in this document.

Due to the objective complexity of tracking technologies, users are urged to contact the provider if they wish to receive further information on the use of such technologies by this website.

Definitions and Legal Notices

Personal Data (or Data)

Any information that directly or in combination with other information identifies an individual.

Usage Data

Information collected automatically by this website (or services of third parties that this website uses), such as: the IP addresses or domain names of the computers of users using this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to send the request to the server, the size of the received response file, the numerical code indicating the status of the server response (successful result, error, etc.), the country of origin, the features of the user's browser and operating system, various timestamps per request (e.g., how much time was spent on each page of the application) and information about the path followed within an application, especially the order of visited pages, as well as other information about the user's device operating system and/or IT environment.

User

The person using this website who, unless otherwise specified, corresponds with the data subject.

Data Subject

The natural person to whom the personal data relates.

Processor (or Data Processor)

An individual or legal entity, authority, institution, or other body that processes personal data on behalf of the controller, as described in this privacy policy.

Controller (or Provider, also sometimes Owner)

The natural or legal person, authority, institution, or other body that alone or jointly with others determines the purposes and means of processing personal data as well as the security measures concerning the operation and use of this website. Unless otherwise stated, the controller is the natural or legal person through whom this website is provided.

This Website (or this Application)

The hardware or software tool used to collect and process the user's personal data.

Service

The service provided by this website as described in the corresponding terms and conditions (if available) and on this website/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union refer to all current member states of the European Union and the European Economic Area (EEA).

Cookie

Cookies are trackers made up of a small data set placed in the user's browser.

Tracker

The term tracker refers to any technology – e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, or fingerprinting – through which users can be tracked, for example, by allowing access to or storage of information on the user device.

Legal Notice

This privacy policy has been drafted based on provisions from various legislations, including Article 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy applies solely to this website unless otherwise stated in this document.

Last updated: July 18, 2021

iubenda hosts this content and only collects the personal data that is strictly necessary to provide it.